Fu Jian - Richmond PRIVACY POLICY is dedicated to protecting the privacy and confidentiality of our customers' personal information. We understand the importance of keeping your personal data secure and have implemented stringent measures to ensure its protection. This PRIVACY POLICY outlines how Fu Jian - Richmond collects, uses, and safeguards your personal information when you visit our website or interact with our services. By accessing our website or using our services, you agree to the terms and conditions of this policy. Information Collection: When you visit our website, we may collect certain information from you, such as your name, email address, and phone number. This information is collected to improve our services and tailor them to your needs. We use industry-standard security measures to protect your personal data and ensure its confidentiality. Information Usage: Fu Jian - Richmond uses the collected information to provide and improve our services, respond to customer inquiries and requests, and send promotional offers and updates. We do not sell or share your personal information with third parties without your explicit consent, except as required by law. Cookies: Our website uses cookies, which are small files stored on your computer that help us personalize your experience. These cookies track your usage of our website and provide us with information that enables us to improve our services. You have the option to disable cookies in your web browser, although this may limit some functionality of our site. Security: We take the security of your personal information seriously and employ rigorous measures to protect it from unauthorized access, alteration, or disclosure. We use SSL (Secure Socket Layer) encryption to safeguard your data during transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Changes to Privacy Policy: Fu Jian - Richmond reserves the right to modify or update this PRIVACY POLICY at any time. Any changes made to the policy will be posted on our website, and it is your responsibility to review the policy periodically. Continued use of our services after any modifications to the policy constitute your acceptance of the updated terms. Contact Us: If you have any questions or concerns regarding this PRIVACY POLICY, please contact us via the contact information provided on our website. We will strive to address your inquiries as promptly and effectively as possible. is dedicated to protecting the privacy and confidentiality of our customers' personal information. We understand the importance of keeping your personal data secure and have implemented stringent measures to ensure its protection. This PRIVACY POLICY outlines how Fu Jian - Richmond collects, uses, and safeguards your personal information when you visit our website or interact with our services. By accessing our website or using our services, you agree to the terms and conditions of this policy. Information Collection: When you visit our website, we may collect certain information from you, such as your name, email address, and phone number. This information is collected to improve our services and tailor them to your needs. We use industry-standard security measures to protect your personal data and ensure its confidentiality. Information Usage: Fu Jian - Richmond uses the collected information to provide and improve our services, respond to customer inquiries and requests, and send promotional offers and updates. We do not sell or share your personal information with third parties without your explicit consent, except as required by law. Cookies: Our website uses cookies, which are small files stored on your computer that help us personalize your experience. These cookies track your usage of our website and provide us with information that enables us to improve our services. You have the option to disable cookies in your web browser, although this may limit some functionality of our site. Security: We take the security of your personal information seriously and employ rigorous measures to protect it from unauthorized access, alteration, or disclosure. We use SSL (Secure Socket Layer) encryption to safeguard your data during transmission. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Changes to Privacy Policy: Fu Jian - Richmond reserves the right to modify or update this PRIVACY POLICY at any time. Any changes made to the policy will be posted on our website, and it is your responsibility to review the policy periodically. Continued use of our services after any modifications to the policy constitute your acceptance of the updated terms. Contact Us: If you have any questions or concerns regarding this PRIVACY POLICY, please contact us via the contact information provided on our website. We will strive to address your inquiries as promptly and effectively as possible.

Last Updated: May 31, 2021

This website and online ordering system is under the management of Chinese Menu Online, an organization that oversees the processing of online orders on behalf of Fu Jian - Richmond. Chinese Menu Online should not be mistaken for the actual restaurant and should not be held liable for any actions taken by Fu Jian - Richmond, including those of its directors, officers, members, managers, employees, service providers, affiliates, successors, contractors, vendors, and assignees. For more information on Chinese Menu Online's Privacy Policy, please refer to this link. linkrefer to the privacy policy of Chinese Menu Online for information regarding the collection and processing of data through their website and online ordering system. It is highly recommended that you take the time to review this policy in order to understand how your personal information is handled and protected. contactIf you have any inquiries regarding the restaurant's procedures for gathering and managing personal data, feel free to contact Fu Jian - Richmond directly.

Chinese Menu Online's Privacy Policy: At Chinese Menu Online, we value the privacy of our users. This Privacy Policy outlines the information we collect, how we use it, and how we protect your personal information. Information We Collect: When you visit our website, we may collect certain information about you. This includes your name, email address, and any other information you provide to us when you create an account or place an order. How We Use Your Information: We use the information we collect to provide you with a personalized experience on our website. This includes processing your orders, sending you updates and promotions, and improving our services. We may also use your information for internal purposes such as analyzing website usage and conducting market research. Protecting Your Personal Information: We take the security of your personal information seriously. We implement a variety of security measures to safeguard your information and protect it from unauthorized access, disclosure, alteration, or destruction. Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, we may share your information with trusted third-party service providers that assist us in operating our website, conducting our business, or serving you better. Cookies: Like many websites, we use cookies to enhance your browsing experience. Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help us personalize your experience and provide you with relevant content. Updating Your Information: You can update your personal information at any time by logging into your account on our website. If you have any questions or concerns about the information we have collected, please contact us. Changes to this Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and the updated Privacy Policy will be effective immediately upon posting. By using our website, you consent to the terms of this Privacy Policy. If you disagree with any part of this Policy, please do not use our website. Thank you for choosing Chinese Menu Online. We are committed to protecting your privacy and providing you with a safe and enjoyable online experience. https://www.chinesemenuonline.com/privacy-policy/

 

Please note the following policy regarding requests for the deletion of user data: 1. Users can request the deletion of their personal data stored on our system. 2. To initiate the deletion process, users must submit a formal request through our designated platform. 3. Upon receiving the request, we will verify the user's identity and ensure the validity of the request. 4. Once the request is validated, we will promptly delete all relevant user data from our database. 5. It is important to note that certain limitations may apply in regards to the deletion of data, such as legal obligations or legitimate business interests. 6. Users will be notified once their data has been successfully deleted from our system. Please carefully review our User Data Deletion Request Policy before submitting a request.

Last Updated: July 1, 2023 Last Updated: July 1, 2023

"User", "User Account", "Customer", "Customer Account", "App User", "App User Account" and "App Account" information are identical, and as such will be denoted as "Your Account" or "Personal Data" moving forward.

Fu Jian - Richmond may or may not offer the convenience of an online ordering App that can be downloaded from either the Apple App Store or the Google Play Store. In the event that such an App is accessible, it will be specified below: Fu Jian - Richmond provides the possibility to use an online ordering App, which can be found in the Apple App Store or the Google Play Store. The specific name of the App, if it is indeed available, will be provided here: Please make sure that you do not encounter a vacant area indicating the absence of an application associated with this account.

HOW TO MODIFY YOUR ACCOUNT AND PERSONAL DETAILS HOW TO UPDATE YOUR ACCOUNT AND PERSONAL INFORMATION

If you have an account and wish to review, modify, or delete the data in it, you can do so by logging into your account and updating your settings. In case you are unable to update or access information through your account, we will handle your personal data based on your request. To proceed, kindly send us a request containing a description of the reasons behind it. However, we may temporarily limit data processing under applicable laws to evaluate your request before proceeding with any deletion. If you need assistance, kindly provide us with the email address you used for placing an order, your complete name, and, if possible, the order number. For any inquiries regarding your personal information, please reach out to us at [email protected].

If you decide to close your account, we will promptly remove all account-related data from our active databases as per your request. Nonetheless, certain pieces of data may still be archived in our files, serving the purpose of preventing fraudulent activities, addressing technical issues, aiding in any ongoing investigations, ensuring adherence to our Terms of Use, and meeting legal obligations.

The Different Types of Information We Gather and the Methods We Use to Obtain It

We have the ability to collect data directly from you when using the Service or contacting us, either by ourselves or with the collaboration of third-party entities. The type of information we gather, whether it be personal or non-personal, will depend on the nature of your usage of the Service and the specific details you provide us with.

Personal Information. Generally, any data that has the potential to personally identify an individual, either alone or in combination with other information, is considered as Personal Information.

The types of Personal Information that we may collect can include, but are not limited to:

• Contact Information, including but not limited to your name, phone number, email address, postal address, and telephone number;
• Login details, such as username, password, and related security data employed for user verification and accessing the account; • Login credentials, including username, password, and other security details utilized for authentication and account entry;
• If you utilize the Service to place orders at a restaurant or if you are a restaurant customer, we will collect and store your payment details, including credit card number, security code, and expiration date, as well as any financial information and billing preferences you provide.
Payment information can potentially be retained by our payment processors or system providers such as Braintree Payments, Stripe, Authorize.Net, PayPal, Quantum, Square, WorldPay / Vantiv / Mercury Payments, and Spreedly. We advise you to carefully review the privacy policies of each of these parties and directly contact them for any queries you may have.
If you happen to be a customer at a restaurant, keep in mind that said restaurant may store and utilize your payment information for processing purposes through our services. To ensure transparency, it is highly recommended that you carefully read the privacy policy of the restaurant in question and contact them directly for any inquiries regarding the storage and usage of your payment data.
• When online identifiers, such as an individual's IP address or device information, are connected to other personal or non-personal data that can identify that individual, this information is considered to be linked.
• In the event that demographic or location data is combined with other personal or non-personal data enabling the identification of an individual,

"How We Gather Personal Data. Personal data is obtained through various means as outlined below: 1. Registration and Account Creation: Upon signing up and creating an account, we collect personal information from you. 2. Order Placement: When you place an order that is to be processed by us or a Restaurant utilizing our Service, we gather personal data. 3. Transaction Related: Personal data may be provided by you during any transaction associated with your use of the Service. 4. Communication: Whether you contact us via email or through the electronic forms available on our Site or App, personal information could be collected. 5. Participation in Promotions: If you enter a promotional offer organized by us, personal data might be gathered. 6. Reporting Issues: When reporting any problems with our Service, personal information may be required. 7. Surveys and Polls: Your responses to surveys and polls conducted for research purposes might include personal data.

OUR DATA RETENTION PRACTICES

As a general practice, we will only store your personal information for as long as you are actively using our service or for any other purpose mentioned in this Policy. If necessary, we may also use your personal information to comply with legal obligations, such as protecting our rights, resolving disputes, and enforcing agreements. We will make every effort to promptly delete your information aligning with our data retention practices. However, it is possible that deleting information from our servers may incur some technical delays, and backed-up versions might still remain after deletion. Additionally, we will not delete any data that has been completely anonymized or maintained in an aggregated format with data from other users, such as usage trend reports.

In order to establish the suitable duration of keeping Personal Information, we take into account the quantity, characteristics, and sensitivity of the individual data, the potential danger of unauthorized use or exposure of your personal data, the objectives for which we handle your personal data, and whether we can achieve those objectives by alternative methods, as well as the relevant legal obligations. In order to determine the appropriate retention period for Personal Information, we consider factors such as the quantity, nature, and sensitivity of the personal data, the potential risk of harm resulting from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, in addition to the applicable legal requirements.